General conditions of sale

Individual

• Any reservation must be confirmed in writing and guaranteed by a number of credit card with the expiry date and the cryptogram.
• Any cancellation will have to be the object of a paper (mail, fax or e-mail) 24 hours before the date of arrival.
• In case of no show (Not honoured reservation), the hotel reserves the right to take the price of the first night stay of the customer.
• For any arrival after 18 hours, it is strongly advised to inform us about it to guarantee the booking. Without call of the customer, the room can be re-rent from 20 hours.
• The payment of the room will have to be made in the arrival of the customer.
• The accepted means of payment are the sorts, the bank cards (visa, Euro card, MasterCard, American Express, Diners), holiday vouchers, checks except the weekend.

• The payment of a deposit is made in the confirmation of the reservation that is 30% of the total amount of the invoice. The not payment of this sum can pull the cancellation of the booking.
• The list of names of the group must be sent to us in writing 10 days before the date of arrival of the group.